Frequently asked questions
Below are the answers to a number of questions we frequently receive.
How do I turn my push notifications on and/or off?
I did not enter the correct date of birth, can I change this?
I would like to use the app for a second treatment. Is this possible?
How do I change my appointment dates?
Does the information in the app disappear if I mark the page as read?
Who can view my patient data?
I want to send a message to my care provider via the app, where can I find this?
Is the app available in multiple languages?
What should I do about medical questions?
Who do I contact when I have technical problems using the app?
I do not have a care code, how do I obtain one?
I am not receiving an SMS with a login code, what can I do?
Is your question not listed? Please contact us at info@caro.health